Refund Policy

Last updated: February 03, 2026

1. Risk-Free Trial

We offer a 14-day free trial for all new users. We encourage you to use this period to test our service and ensure it meets your needs before purchasing a subscription.

2. Subscription Refunds

If you are not satisfied with your subscription, you may request a refund within 7 days of your initial purchase. After this 7-day window, we do not offer refunds for any partial subscription periods.

3. How to Request a Refund

To request a refund, please contact our support team at support@dstfileconverter.com with your order number and the reason for your request. We will process your refund within 5-10 business days.

4. Cancellation

You may cancel your subscription at any time. Your access to the premium features will continue until the end of your current billing period. Cancellation does not automatically generate a refund for the current period.